View the Unit 9 Business simulation
scenario, Tim’s Coffee Shoppe. The shop is located in the state of Illinois.
Tim, the owner, is concerned that since he does not have his business degree,
he may be missing some needed improvements and that maybe his business could
run much more smoothly. Because you are a former colleague, and Tim knows that
you have just received your Associate’s Degree in Business Administration at
Kaplan University, he has asked for your help in evaluating his business. Tim
is not asking you to make a decision for him; he just wants you to help provide
him with facts as you see them.
Executive Summary
This section provides an overview of
your findings. This section should be no more than half a page at the most, but
a paragraph that is about 6-8 sentences is about the right length. This summarizes
everything you wrote about in your report. This is also the conclusion for your
report. If a business person did not have time to read an entire report or
business plan, the Executive Summary should be the overview of the information.
Regulations and Management
Summary
Provide a detailed summary of what you
observed in regulations and management area of the business. Then describe any
strengths and weaknesses.
Action Items
Based on your analysis, tell Tim what
you recommend. Your recommendations should contain detailed directions of what
needs to be done and when. Also, you should defend your recommendations by
providing references that support your ideas. Address: the vision statement,
short term and long-term goals, federal and state compliance issues, and social
responsibility considerations. He may or may not be following some of these.
HR Analysis
Summary
Provide a detailed summary of what you
observed in this particular area of the business. Describe any strengths and
weaknesses. Look in the files in the back office at all of the employees. Are
they valuable? Does he need more training? What other issues did you notice in
the employee files?
Action Items
Action Items
Based on your analysis, detail for Tim
what needs to be done and when to improve this area of the business. Also, you
should defend your recommendations by providing references that support your
ideas.
Marketing Analysis
Summary
Provide a detailed summary of what you
observed in this particular area of the business. How did he advertise? What
new ideas can you think of for ways Tim’s Coffee Shoppe might want to
advertise? Who are the customers and what is their feedback? How can he gain
new customers?
Action Items
Provide a SWOT Analysis detailing the
external threats and opportunities and the internal strengths and weaknesses.
Strengths:
Weaknesses:
Opportunities:
Threats:
Economic Environment/Finance and
Accounting/Financial Statements
Summary
Provide a detailed summary of what you
observed in this particular area of the business. Look in the drawer labeled
“Business” and the information and draw some conclusions about the economic
environment of Tim’s Coffee Shoppe.
Action Items
Discuss the Economic environment and
impact on Tim’s business. Use your accounting and finance knowledge to interpret
the Balance Sheet and the Profit & Loss statement. Explain what Tim should
do based on your understanding of the financial picture.
Problem Solving/Recommendations
Problem Solving/Recommendations
Summary
Give five recommendations on what Tim’s
Coffee Shoppe can do to improve their business.
References
Associates Capstone in Management.
(2012). Retrieved from Tim’s Coffee Shoppe simulation:
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