In a 2 page (minimum) paper following APA format,
evaluate the following evaluation plan. Define the elements that are present.
Describe those that are missing and propose evaluation techniques that would
fill those gaps.
Qwerty Ltd (QL) designs and builds custom keyboards from
scrap computer parts. They resell the keyboard to industries that need
non-standard keyboards for specific applications such as manufacturing floors,
, mining operations, and even NASA. In order to streamline their
order-to-design process, they want sales reps to capture requirements during sales
calls. One of your peers has asked you to review their evaluation plan (below):
Comment on the strengths and missed opportunities.
•Determine whether sales reps have the right skills for
capturing requirements •Define work processes and tools that sales reps will
need for new work •Design the training (if any) •Pilot test the training with
local sales reps only •Track participant satisfaction with training •Track
whether or not sales reps submit requirements during or just after sales calls
•Determine whether or not production is satisfied with requirements submitted
by sales reps Be sure to follow up your suggestions with data from credible
resources. Remember that your title and reference page are not considered in
the minimum page count requirements.
No comments:
Post a Comment